ES hat gekluuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuujjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Mehrmals Guanciale im Shop bestellt. 1. Bestellung wurde mit extrem langer Wartezeit geliefert und kam in unverhältnismässig zu grosser Verpackung an. Anschliessend war der Artikel lange als ausverkauft im Shop ersichtlich. Dann endlich war der Artikel wieder verfügbar und ich freute mich Guanciale wieder bestellen zu können und dann kam die Ernüchterung - ich bekam eine Rechnung mit Betrag 0.- CHF mit dem Vermerk „Artikel ausverkauft“ - werde nie wieder über diesen Shop bestellen.
9.3.24 Auftrag ausgelöst und fälligen Betrag vorausgezahlt. Am10.3.24 Auftrag storniert, Bestätigung erhalten. Bis heute, 24.3.24 wurde die Vorauszahlung nicht zurück bezahlt.
Bewertung melden
04.04.2024
Verifizierte Bewertung
Kundenbetreuung / -beratung bedürftig
Sehr unfreundliche Frau am Telefon gehabt. Hat sich null Mühe gegeben, etwas nachzuschauen. Kundenexzellenz kennt sie wohl nicht.
Telefon gebührenpflichtig - geht gar nicht
Etwas mühsamer Lieferprozess. Einige Tage erst nach Bestellbestätigung die postalische(!) Zahlungsaufforderung erhalten, um nach Zahlungseingang die Lieferung auslösen zu können. Und dies als langjähriger Kunde!
Mehrmals Guanciale im Shop bestellt. 1. Bestellung wurde mit extrem langer Wartezeit geliefert und kam in unverhältnismässig zu grosser Verpackung an. Anschliessend war der Artikel lange als ausverkauft im Shop ersichtlich. Dann endlich war der Artikel wieder verfügbar und ich freute mich Guanciale wieder bestellen zu können und dann kam die Ernüchterung - ich bekam eine Rechnung mit Betrag 0.- CHF mit dem Vermerk „Artikel ausverkauft“ - werde nie wieder über diesen Shop bestellen.
Bewertung melden
27.01.2024
Verifizierte Bewertung
Schlechte Qualität
Laut Beschreibung sind die Teller geeignet für die Spülmaschine….. stimmt leider nicht! Nach ein Mal blättert die Farbe schon ab. Sehr schlechte Qualität.
Die auf Weihnacht bestellte Ware wurde bis heute nicht geliefert. Erst auf telefonische Nachfrage hin, wurde mir erklärt, dass alle Lieferungen vom 10. und 11. Dez. wieder nach Deutschland zurückgewiesen wurden. Ich hätte erwartet, dass man mich zumindest davon in Kenntnis hätte setzen dürfen.
Bewertung melden
19.01.2024
Verifizierte Bewertung
Hagengrothe schreibt von 5-8 Werktagen unterdessen sind es mehr als 10 Tage. Informiert wird man nicht. Für eine Auskunft am Telefon musste ich 30 Minuten in der Warteschlange bleiben!
Die Wärmeplatte wurde in der Schweiz bestellt und kam mit einem Stecker, der für Deutschland bestimmt ist. Meine Anfrage per Mail, was ich nun tun soll, wurde nicht beantwortet.
Bewertung melden
17.01.2024
Verifizierte Bewertung
die Lieferung hat etwa 3 Wochen gedauert.
erst nach einer Nachfrage wurde ich informiert, das die Lieferung erst später kommt.
das Produkt hat meinen Erwartungen entsprochen
Bewertung melden
06.01.2024
Verifizierte Bewertung
Ich habe 2 Bestellungen aufgegeben. Die erste wurde nicht geliefert, die zweite dafür doppelt. Das ist eine Ausnahme. Bisher war ich immer sehr zufrieden.
Es wurden Maßnahmen ergriffen, um sicherzustellen, dass die veröffentlichten Bewertungen nur von solchen Verbraucher*innen stammen, die die Waren oder Dienstleistungen tatsächlich genutzt oder erworben haben.
Importierte Bewertungen
Gehen nicht in die Gesamtnote ein. Es wurden keine Verifizierungsmaßnahmen ergriffen.