ES hat gekluuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuujjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Mehrmals Guanciale im Shop bestellt. 1. Bestellung wurde mit extrem langer Wartezeit geliefert und kam in unverhältnismässig zu grosser Verpackung an. Anschliessend war der Artikel lange als ausverkauft im Shop ersichtlich. Dann endlich war der Artikel wieder verfügbar und ich freute mich Guanciale wieder bestellen zu können und dann kam die Ernüchterung - ich bekam eine Rechnung mit Betrag 0.- CHF mit dem Vermerk „Artikel ausverkauft“ - werde nie wieder über diesen Shop bestellen.
Laut Beschreibung sind die Teller geeignet für die Spülmaschine….. stimmt leider nicht! Nach ein Mal blättert die Farbe schon ab. Sehr schlechte Qualität.
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06.01.2024
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Ich habe 2 Bestellungen aufgegeben. Die erste wurde nicht geliefert, die zweite dafür doppelt. Das ist eine Ausnahme. Bisher war ich immer sehr zufrieden.
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11.10.2023
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Ausstehende Lieferung
Ich habe am 23.09.2023 einen Artikel bestellt und bis heute weder etwas dazu erfahren noch erhalten.
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28.11.2023
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Informationen zur Lieferung
keine Info über verspätete Lieferung, musste nachfragen
unklar ob und wann geliefert werden kann
Mehrmals Guanciale im Shop bestellt. 1. Bestellung wurde mit extrem langer Wartezeit geliefert und kam in unverhältnismässig zu grosser Verpackung an. Anschliessend war der Artikel lange als ausverkauft im Shop ersichtlich. Dann endlich war der Artikel wieder verfügbar und ich freute mich Guanciale wieder bestellen zu können und dann kam die Ernüchterung - ich bekam eine Rechnung mit Betrag 0.- CHF mit dem Vermerk „Artikel ausverkauft“ - werde nie wieder über diesen Shop bestellen.
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11.12.2023
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Lange Lieferzeit und kein Schweizer Stecker am Gerät. Die sind auch nicht in der Lage ab Lager Schweiz einen Stecker zu liefern. Wir warten immer noch auf den Schweizer Stecker, das ist nur ärgerlich. Hagen Grotte meint, sowas kann passieren. Wenn dem so ist, sollen Sie das ändern oder sofort aufhören.
Die auf Weihnacht bestellte Ware wurde bis heute nicht geliefert. Erst auf telefonische Nachfrage hin, wurde mir erklärt, dass alle Lieferungen vom 10. und 11. Dez. wieder nach Deutschland zurückgewiesen wurden. Ich hätte erwartet, dass man mich zumindest davon in Kenntnis hätte setzen dürfen.
Ich habe meine Besellung am 05.10.23 gemacht und auch eine Bestellbestätigung mit dem vermerk: Lieferung innerhalb 5 - 8 Werktagen ! Ich habe bis heute weder eine Lieferung noch eine mitteilung für eine evt. Verspätete Lieferung erhalten !
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24.03.2024
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9.3.24 Auftrag ausgelöst und fälligen Betrag vorausgezahlt. Am10.3.24 Auftrag storniert, Bestätigung erhalten. Bis heute, 24.3.24 wurde die Vorauszahlung nicht zurück bezahlt.
Bin leider sehr enttäuscht von der Zimtschablone..geht nicht einfach, der ganze Guss zerläuft unter dem Deckel und man muss die Guetzli ziemlich länger im Ofen lassen..
Liefern sie doch bitte erst die Bestellung aus bevor sie nach einer Bewertung fragen, dauert etwas lange.
Mit freundlichen Grüssen
R.Mösch
Bewertung melden
20.10.2023
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Habe Pumpe und Plastiksäcke zum vacumieren bestellt. Keine Pumpe, ausverkauft!! Darum zurück geschickt und Mängel abgegeu
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Antwort von hagengrote.ch
23.10.2023
Guten Tag Frau Erni. Wir können Ihre Enttäuschung nachvollziehen, da der gewünschte Artikel trotz Ihrer Bestellung leider ausverkauft war. Wir entschuldigen uns vielmals für die entstandenen Unannehmlichkeiten. Wir hoffen, dass wir bei Ihrem nächsten Einkauf wieder wie gewohnt Ihre Erwartungshaltung erfüllen werden. Ist das Set inkl. Pumpe mit der Nr. 742Z04S vielleicht etwas für Sie? 😉 Ihr Hagen Grote Kundenservice
05.12.2023
Verifizierte Bewertung
Lieferdauer sehr lange. Gewünschtes Lieferdatum (ca. 10 Tage bis 2 Wochen später) wurde kommentarlos NICHT eingehalten.