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Comment Trusted Shops empêche les faux avisAvisplantesdehaies-heijnen.ch
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plant/ tree drop-shipping, nothing more
I am updating my review as I believe it is important for all others thinking about ordering through this company. They do not have any control over the delivery of the articles you order. They just take your order, pass it on, and provide some resemblance of customer service).
In my case, despite ordering weeks in advance, my order spent at least 1 week in the hands of some random delivery conpany. Completely unacceptable, but read the fine print of the contract. They can do this (this is not the only review about this). Avoid ordering from this company, go to a local company and save the disappointment.
Réponse de plantesdehaies-heijnen.ch
Thank you very much for taking the time to share your feedback with us. We are sorry to hear that you were not satisfied with your experience. We are committed to providing high-quality products and services that meet your expectations. Your feedback is important to us as we strive to make continuous improvements and optimise our service.
Validé
Livraison faite trois mois a l'avance et annulée a la dernière minute....
Réponse de plantesdehaies-heijnen.ch
Merci beaucoup pour votre réponse. Nous prenons vos remarques très au sérieux afin d'améliorer constamment notre service et de pouvoir vous garantir à l'avenir un traitement plus fluide de votre demande.
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Réponse de plantesdehaies-heijnen.ch
Sehr geehrter Kunde,
Herzlichen Dank für Ihre positive Bewertung – wir wissen das sehr zu schätzen. Wir wünschen Ihnen viel Freude an Ihren Pflanzen.